The buyer who has concluded a long distance contract with us may cancel his order within 14 days without using any excuses. The buyer is obligated to send the returned goods to the seller’s address within 14 days from the date of the withdrawal at the latest (including the proof of sale or receipt). A non-refundable refund produced at the buyer’s special request, with access to it through a specification or service to meet individual tastes and needs (e.g., to limit changes in related materials, size, color, etc.)